So, I hear you wanted to see my resume.
Career Summary
A creative pioneer merging experience in product management, business development and digital marketing. As a formally trained futurist, I connect how a company can utilize upcoming trends and technology to build and market a product today, with proven success launching multiple lines of business, leading product management across virtual teams, exceeding key performance indicators, working with MAU above a billion, building 1st party and 3rd party partnerships, developing over 75 mobile apps across all platforms and even marketing numerous New York Times best sellers (diverse, am I right?).
Meta (2022-2023)
PRODUCT MANAGER (REMOTE PRESENCE for FACEBOOK, MESSENGER, INSTAGRAM)
Product Manager for the Remote Presence (calling backend) client platform team at Meta, leading the vision, strategy, and delivery of platform features for all “family of apps (FOA)” clients including Facebook, Messenger, Instagram and more. Developed and implemented long-range planning for enhancements to the remote presence platform informed by customer requests, market research and internal planning for both the consumer and enterprise markets.
Primary connection between FOA product managers and the remote presence platform for feature requirements and shipping on features designed with over 1 billion MAU in mind and working with nearly 300 engineers. Lead features and improvements related to audio management, screen sharing quality and detection, “Watch Together” synchronization, features for gaming in calls and plans for generative AI implementations. Lead cross-functional endeavor to convert state sync scenarios to be end-to-end encrypted, requiring new architecture decisions and strategies for 90+ features including deep-dives for prioritization and implementation. Supported plans and development for “lite” app versions and specialized business calling features.
Microsoft (2018-2022)
SR PROGRAM MANAGER (MICROSOFT TEAMS)
Senior product manager for broadcast features and extensibility in Microsoft Teams meetings. Managed long term strategy for features and partnership in both areas.
Teams for Production: Developed plan for utilizing Teams as a part of video production workflow, leveraging broadcast standards such as NDI, SDI, RTMP and SRT to integrate Teams with software and hardware solutions. Represented Microsoft Teams to key partners such as the NFL, The Voice, NBC, the NBA, both the Biden and Trump campaigns, General Motors, Intel, and the British Parliament, etc., as key users. Managed all aspects of the project including ideation, proposal, story writing, project management, marketing/press plans and launch. This work has resulted in powering the events such as the Olympics, Microsoft Ignite, Satya Nadella’s quarterly CEO engagements, countless news broadcasts and over 1000 meetings for GM.
Managed two intern teams to accelerate development cycles of requested features (RTMP-Out to third part end points and external device controls). Managed contracted development team to build the “Broadcast Development Kit,” a Microsoft open source solution to integrate deeply with cloud-based video feeds from Teams (implemented by Evertz, AVID and other software solutions). Lead representative for integration of VR solutions into Teams on the virtual events team, specifically integrating a web-based solution for a “show-floor” type experience spanning multiple meetings as an event. Interacting with holoportation team for long term ideation on integration with Teams and the necessary hardware to do so.
Teams Meeting Extensions: Developed plan from ideation to execution for building apps within Teams meetings. Wrote the original ideation, proposal, API documentation and stories. Led cross-team work within Teams and other Microsoft divisions to build out final requirements, UX and development plan. Oversaw the development across three distinct development teams for multiple quarters. Successful delivery of the platform with over 40 partners currently building meeting extensions, including the internal usage of meeting extensions to fast track features for meetings.
Teams Mobile SDK: Product manager for the Teams Mobile SDK, which enables developers to add the Teams meeting experience to their own iOS or Android apps. Worked with the development team to build out the project plan, stories, and release plan. Managed preview program with 30+ partners, including a pre-release exception with Walgreens.
SR PROGRAM MANAGER (SKYPE)
Launched the Skype for Content Creators initiative in the fall of 2018, enabling features for streamers to utilize Skype in their production workflow. Managed the development of the Skype NDI-Out feature as well as continued development of Skype TX for broadcasters, including writing all feature proposals, stories, and project management.
Drove partnerships with relevant external companies in the streaming space, including NewTek, Xsplit, StreamLabs and more. Successfully exceeded OKR goals by almost double two quarters in a row. Managed contracted production team for marketing, how-to videos and community engagement.
Lead PM for the Skype with Alexa project, driving growth to double the number of users per quarter. Led Amazon partnership, managing plans and resources between both companies. Oversaw International launch of Skype with Alexa.
Lineage Media and Solutions (2015-2018)
CEO
Founder and CEO of Lineage Media and Solutions, a software development agency generating approximately $3 million in revenue/year. While serving primarily start-up companies, I was the primary product manager for all projects turning client ideas into actionable ideas, roadmaps and shippable products.
Relevant Product Experience
Operated as CEO of Intelligent Education, Inc, one of the key clients for Lineage. Intelligent Education was built as a VR-enhanced education curriculum for high school students. Key technology components developed include:
· VR platform for interaction with content
· 360 video player for educational experiences and documentaries
· Transcription software for the recordings (built on UWP and the Microsoft transcription APIs)
· HoloLens application for a spatial “scaleline” to experience the size of objects
· eBook conversion process and online reader
Operated as CTO of Winning Fotos, a KODAK-licensee app and platform. Winning Fotos was a photography contest app that utilized human voting to train an AI to determine emotional and creative responses to photography.
Relevant Product Management Experience
· Direct correspondence with clients for developing business plans, release schedules and feature sets
· Construct scoping documents and estimation plans
· Defined strategy based upon direct customer interactions, usage metrics and client priorities